Why Clients
Choose Us

How our team’s experience and expertise help you get the most from Eastwind’s products, solutions, and services.

The Eastwind Advantage

Expertise

For over 20 years, we've been building high-load, reliable systems that serve hundreds of millions of users and process tens of thousands of transactions per second. Our expertise is backed by a proven track record of client success stories.

17
countries with Eastwind deployments
250M
product users

Technological Leadership

Eastwind’s team has unique expertise that spans both modern AI technologies and legacy systems. This allows us to develop and implement customized IT solutions tailored to the complex infrastructure needs of enterprise clients, taking into account their unique requirements and business challenges.

10+
years working with big data
250+
enterprise-level deployments

Customer Focus

We value our relationships with clients and partners above all else. We are committed to collaborative problem-solving: customizing products to meet specific business objectives, training and supporting the client’s team, and providing comprehensive consulting.

90%
of clients stay with Eastwind solutions
100%
of surveyed clients highlight Eastwind’s customer-centric approach

End-to-End Support

Sizing and ROI Assessment

Sizing and ROI Assessment

We begin with a detailed analysis of your requirements and a comprehensive evaluation of your existing infrastructure. Our specialists will determine optimum hardware sizing and perform a thorough ROI analysis, ensuring you have confidence in your investment’s profitability.

Business Use Case Development

Business Use Case Development

We tailor our products to your business specifics. We’ll share proven use cases or collaborate with you to develop and test new ones to help you meet your goals in marketing, data analysis, and traffic protection.

Integration into Business Processes

Integration into Business Processes

We seamlessly integrate solutions into your company at both a technological and operational level. We ensure compatibility with existing systems, advise on organizational structure and staffing, and train your team.

24/7 Support

24/7 Support

We’re always available. Our support team works around the clock so you can focus on growing your business without worrying about technical issues.

Team Training

Eastwind offers both online and in-person training for our clients’ teams. Training programs are tailored to your requests—we answer practical questions about product capabilities and share industry insights to help clients shape the market’s future.

Our training includes both theory and hands-on sessions for business and technical users. Our experts cover a wide range of topics, from building precise ML models to strategies for boosting profitability.

Professional Services

Offload the burden from your staff: We take on campaign launches, develop ML models, and block gray traffic.

Marketing Campaign Management

  • Define campaign KPIs
  • Segment the audience
  • Set up and launch initial campaigns
  • Evaluate performance and develop improvement hypotheses for improving results

On-Demand Big Data Analytics

  • Build analytics architecture and help launch infrastructure
  • Identify data use cases: churn prediction, Next Best Offer, feature store creation, etc.
  • Develop ML models for your business needs, evaluate and refine their accuracy

In-House Team Formation

  • Determine the required number of employees and their competencies for working with Eastwind products
  • Assist with candidate selection and interviews
  • Support the onboarding process
  • Deliver product training

Managed Services for Traffic Protection

  • Set up SMS monitoring in your network
  • Configure message filtering and blocking rules
  • Provide analytics reports and dashboards
  • Regularly update filtering rules to combat evolving fraud tactics

Client Testimonials

1 / 4

Each year we engage Eastwind for training on the CVM platform, and every time our technical and marketing teams return with new and valuable knowledge for their work. The biggest benefit for me is the insight into the platform’s capabilities and complex case solutions that help us boost profitability.

Kamaldin Pirimbaev
Kamaldin Pirimbaev
Head of Customer Value Management, Kcell

Eastwind’s team responds quickly to changes, listens to clients, and adapts solutions to business needs. Our expectations for the partnership have been fully met.

Begaiym Nakeeva
Head of CVM, Sky Mobile

We truly appreciate the seamless and efficient work of Eastwind’s employees and are especially grateful to Roman Vasiliev, Artyom Kirishchev, Pavel Olifer, Alexander Pavlov, Anastasia Maltseva, Elizaveta Fyodorova, and many others. Our ten-year partnership is the best proof of Eastwind’s quality and customer-focused approach to developing our CVM platform.

Askar Duishenaliev
Askar Duishenaliev
Director of Big Data and Customer Value Management, Kcell

One of Eastwind’s key strengths is responsiveness and clear communication. It’s important for us to know that there are people on the other side who answer quickly, honestly, and help solve issues without unnecessary formalities.

Ekaterina Gordyushina
Head of Target Marketing, O! Telecom Operator

Eastwind’s Clients

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